Zero Trust is a security model that removes implicit trust based on network location and verifies every user, device, and request before granting access. It replaces the older castle-and-moat approach, where anyone inside the network was trusted by default. The model is defined in NIST Special Publication 800-207. A managed Zero Trust solution means a provider deploys and operates that model for you. Concourse configures the policies, monitors activity, and tunes the environment over time, so the protection works without adding to your team's workload.

Yes. Zero Trust Network Access replaces legacy VPNs, and for organizations planning a firewall replacement, the managed service pairs it with a cloud-native firewall so you can retire aging hardware. Instead of granting broad network access once a user connects, every request is verified by identity, device posture, and context for each individual resource. That gives your team secure remote access without the latency and management overhead of a traditional VPN. It also closes a real risk, unpatched firewall vulnerabilities and exposed VPN appliances have become common entry points for attackers, and moving these controls to the cloud removes that perimeter hardware entirely.

Traditional firewalls and VPNs were built to guard a network edge that no longer matches how people work. They assume threats come from outside and trust what is already inside, which is why unpatched appliances have become a favored target. A Zero Trust Security Assessment shows where your current setup leaves gaps, including whether your firewall and remote access still hold up, and what verified, per-resource access would change. You keep the findings whether or not you move forward.

No. Zero Trust and SASE are best adopted in phases. Most organizations start by modernizing remote access, often with clientless Zero Trust access for contractors, third parties, and unmanaged devices that onboards quickly with no software to install. From there, you consolidate threat and data protection, then modernize networking as legacy appliances retire. Concourse sequences the rollout around your priorities and manages each phase, so you see value early without a disruptive overhaul.

We handle the full lifecycle: deployment, configuration, policy management, monitoring, and ongoing optimization across Cloudflare One. That includes Zero Trust access, secure web gateway and DNS filtering, data protection across SaaS and cloud, site-to-site connectivity through Network-as-a-Service, and a cloud-native firewall. We also provide managed detection and response for covered threats, so you get round-the-clock threat monitoring without staffing it yourself.

Yes. As employees adopt AI tools, often without approval, the risk is losing track of what data leaves the organization. The same controls that govern access also govern data movement. Inline Cloud Access Security Broker and secure web gateway policies show which SaaS and AI tools are in use, and Data Loss Prevention can restrict what sensitive information flows into public AI tools. Concourse configures these policies so you keep visibility and control as AI use grows, without blocking the tools your team relies on.

No. The point of a managed service is that you do not need to learn or run the platform yourself. Concourse handles the Cloudflare Zero Trust setup, the configuration decisions, and the day-to-day tuning. Your IT team stays focused on its core work while a named Technical Account Manager runs the security environment and remains your direct point of contact.

Every engagement begins with a Zero Trust Security Assessment. We map your current environment, identify gaps and risks, and recommend the right configuration and service tier. The assessment delivers value on its own as a standalone report, so you walk away with a clear picture of your security posture even before any deployment begins.

Yes. Many of the controls Zero Trust enforces map directly to regulatory requirements. Concourse configures and documents these controls to support SOC 2 Type II, HIPAA/HITECH, PCI DSS 4.0, and GDPR obligations. For organizations in regulated industries, having those controls set up and documented as part of the managed service removes a significant burden from internal teams during audits.

No. Large national integrators tend to focus on Fortune 500 projects, while broad managed-IT shops treat Zero Trust as a minor add-on. Concourse is built for mid-market and mission-critical organizations that want the platform run for them by a dedicated, security-specialized team. You get enterprise-grade protection with the attention and accountability of a partner that knows your name.