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Blackbaud CRM Superior Hosting

At Concourse, we don’t just host Blackbaud CRM—we elevate it. As a trusted partner for some of the largest Blackbaud CRM implementations, we ensure your systems operate at peak performance with unmatched reliability, scalability, and security.

Say goodbye to outages, Band-Aids, and stopgap solutions. Welcome to the new standard of hosting with Concourse’s Managed Private Cloud—tailored to meet the unique needs of mission-driven organizations.

WHY CONCOURSE FOR BLACKBAUD CRM HOSTING?

COST EFFECTIVE SOLUTIONS

Hosting with Concourse is more cost-effective because we own our own hardware and private cloud infrastructure. Unlike Blackbaud Cloud, which resells Azure services—adding a costly middleman—we deliver hosting directly to you. This streamlined approach ensures you get enterprise-grade performance and support at a lower cost.

BUILT FOR PERFORMANCE

Fast, reliable systems that keep up with your nonprofit’s mission. From speedy environment refreshes to SQL expertise, we ensure every aspect of your Blackbaud CRM operates seamlessly.

DESIGNED FOR SECURITY

With PCI, HIPAA, and GDPR compliance, ransomware-proof backups, and 24/7 monitoring, we protect your most valuable data with industry-leading measures.

CUSTOMIZABLE AND SCALABLE

Every solution is tailored to your organization’s needs. Choose when to upgrade, how to configure your environments, and the integrations you need—all with end-to-end managed support.

PROACTIVE SUPPORT

From customizations to environment management, our experts handle the details so your team can stay focused on advancing your mission.

SPECIALIZED BLACKBAUD CRM SOLUTIONS

BLACKBAUD CRM OPTIMIZATION

Optimize CRM configurations, automate processes, and enhance functionality to drive adoption and improve performance.

BLACKBAUD CRM MIGRATION SERVICES

Minimize downtime and streamline deployment with enhanced development operations. Advanced patterns like blue-green and canary deployments ensure updates are consistent and seamless.

SQL EXPERTISE

From performance tuning to database resizing and high availability, our SQL experts cover every aspect of your platform’s stability, scalability, and security.

PURPOSE-BUILT

We manage dedicated environments for development, staging, testing, compliance (PCI/HIPAA), analytics, and more—tailored to meet your needs.

DISASTER RECOVERY

With an industry-leading 4-hour Recovery Objective, we protect against worst-case scenarios and ensure your Blackbaud CRM data is always recoverable.

What We Deliver for Blackbaud CRM Hosting

Keep your secondary environments (development, testing, or staging) updated and aligned with production, so you can confidently test changes, customizations, and upgrades.

Deploy customizations, run scripts, and ensure smooth operations with expert support. We help your team stay organized and ready for anything.

With PCI DSS, HIPAA, and GDPR compliance baked into every environment, our security-first architecture is monitored and audited frequently—taking the compliance workload off your team’s shoulders.

You decide when to patch or upgrade Blackbaud CRM, and we take care of it for you. We also handle back-end updates like SQL Server or Windows Server changes, keeping everything seamless.

Complex integrations? No problem. We provide flexible and secure options to ensure your workflows connect flawlessly without sacrificing security.

Give your core team custom SQL permissions for running scripts, checking for blocking, executing stored procedures, or capturing data with SQL Profiler—protected by Duo two-factor authentication.

With managed detection and alert systems, 24/7/365 emergency support, and encrypted backups, your Blackbaud CRM data is always safe and secure.

Every environment is crafted to your needs, whether it’s custom workflows, specific configurations, or performance-optimized hosting for Blackbaud CRM and its integrations.

COMPREHENSIVE BLACKBAUD CRM SERVICES

SYSTEM AUDITS & REVIEWS

Gain insights into your existing setup and uncover opportunities for improvement.

TECHNOLOGY STRATEGY & VENDOR ROADMAPS

Plan for the future with strategic guidance tailored to your organization’s mission.

CRM CONFIGURATIONS & OPTIMIZATIONS

Enhance adoption, automate processes, and optimize workflows to get more out of Blackbaud CRM.

CLOUD READINESS ASSESSMENTS

Seamlessly transition to a cloud environment built for scalability, security, and compliance.

DATA ANALYTICS & REPORTING

Unlock the power of your data with expert-built reporting tools and real-time insights.

The Concourse Difference

With Concourse’s Managed Private Cloud, nonprofits gain:

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Secure Architecture

Fully compliant hosting with top-tier protection for your data and application

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Scalable Solutions

Grow with confidence, knowing your environment is built to adapt to your needs

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End-To-End Support

From migrations to optimizations, we handle the details so your team can focus on your mission

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A Proven Partner

Trusted by some of the largest Blackbaud CRM implementations in the world

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Significant Cost Savings

Nonprofits save an average of 25% compared to Big Cloud providers


Ready to Elevate Your Blackbaud CRM Hosting?

No more outages, Band-Aids, or stopgap solutions. Let Concourse transform your Blackbaud CRM experience with superior hosting, expert support, and customized solutions tailored to your organization’s mission.

TESTIMONIALS

Habitat for Humanity

"Concourse is not only our hosting vendor but also our Blackbaud CRM partner. Their support team is top-notch, and all the folks at Concourse go above and beyond with customer service. They help us with a number of back-end efficiencies to make our CRM run better."

CommonSpirit Health

"We needed control over our environment without worrying about managing it. Concourse has us covered."

Santa Barbara Cottage Hospital Foundation

"I just wanted to say thank you to the whole staff at Concourse, you all were incredibly helpful for us and always great on customer service and help tickets. Can't thank you enough for that, would definitely recommend you all in the future."

The University of Arizona

"Concourse delivers solutions that are secure, timely, and efficient. They continuously provide technical guidance, support, and solutions to our network issues. Glen, and the entire team, always go above and beyond to help us find efficient solutions to our technical roadblocks. I have worked with other hosting services in the past, but I have never experienced such great customer support as I have with the Concourse team."

Jewish Federations of North America

"I wanted to extend our deepest gratitude for your outstanding work on the environment rebuild project. Your expertise, dedication, and partnership have been invaluable to me and my team. Thanks to our collective efforts, we successfully implemented this critical project! Your partnership and support were instrumental in ensuring a seamless and efficient cutover. We are truly grateful to have Concourse as a partner."

CommonSpirit Health

"Concourse for us is the linchpin in order to accomplish the goals we need to. Without a database, without a server to have the data sit on top of and be able to do all the different customizations, all the different work within the environment—we can't fundraise at the level we fundraise as an organization."

"When things come up, it isn't 'hey, you guys figure it out,' it's 'hey, let's work together to get to the answer.' It's a partnership and solution-oriented group of folks."

Habitat for Humanity

"Concourse is not only our hosting vendor but also our Blackbaud CRM partner. Their support team is top-notch, and all the folks at Concourse go above and beyond with customer service. They help us with a number of back-end efficiencies to make our CRM run better."

CommonSpirit Health

"We needed control over our environment without worrying about managing it. Concourse has us covered."

Santa Barbara Cottage Hospital Foundation

"I just wanted to say thank you to the whole staff at Concourse, you all were incredibly helpful for us and always great on customer service and help tickets. Can't thank you enough for that, would definitely recommend you all in the future."

The University of Arizona

"Concourse delivers solutions that are secure, timely, and efficient. They continuously provide technical guidance, support, and solutions to our network issues. Glen, and the entire team, always go above and beyond to help us find efficient solutions to our technical roadblocks. I have worked with other hosting services in the past, but I have never experienced such great customer support as I have with the Concourse team."

Jewish Federations of North America

"I wanted to extend our deepest gratitude for your outstanding work on the environment rebuild project. Your expertise, dedication, and partnership have been invaluable to me and my team. Thanks to our collective efforts, we successfully implemented this critical project! Your partnership and support were instrumental in ensuring a seamless and efficient cutover. We are truly grateful to have Concourse as a partner."

CommonSpirit Health

"Concourse for us is the linchpin in order to accomplish the goals we need to. Without a database, without a server to have the data sit on top of and be able to do all the different customizations, all the different work within the environment—we can't fundraise at the level we fundraise as an organization."

"When things come up, it isn't 'hey, you guys figure it out,' it's 'hey, let's work together to get to the answer.' It's a partnership and solution-oriented group of folks."

OUR TECHNICAL PARTNERS

Schedule a Consultation

What would working with Concourse be like?

Let's start a conversation- we would love to hear more about your unique hosting needs and explore solutions to what's holding you back. Schedule a consultation now to get your questions answered and receive a proposal based on the solutions you need to do your best work.

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