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    Blackbaud CRM Superior Hosting

    At Concourse, we don’t just host Blackbaud CRM—we elevate it. As a trusted partner for some of the largest Blackbaud CRM implementations, we ensure your systems operate at peak performance with unmatched reliability, scalability, and security.

    Say goodbye to outages, Band-Aids, and stopgap solutions. Welcome to the new standard of hosting with Concourse’s Managed Private Cloud—tailored to meet the unique needs of mission-driven organizations.

    Schedule a Consultation

    WHY CONCOURSE FOR BLACKBAUD CRM HOSTING?

    COST EFFECTIVE SOLUTIONS

    Hosting with Concourse is cost-effective because we own our hardware and private cloud infrastructure. Unlike Blackbaud Cloud, which resells Azure services, we deliver enterprise-grade performance and support at lower cost.

    BUILT FOR PERFORMANCE

    Fast, reliable systems that keep up with your nonprofit’s mission. From speedy environment refreshes to SQL expertise, we ensure every aspect of your Blackbaud CRM operates seamlessly.

    DESIGNED FOR SECURITY

    With PCI, HIPAA, and GDPR compliance, ransomware-proof backups, and 24/7 monitoring, we protect your most valuable data with industry-leading measures.

    CUSTOMIZABLE AND SCALABLE

    Every solution is tailored to your organization’s needs. Choose when to upgrade, how to configure your environments, and the integrations you need—all with end-to-end managed support.

    PROACTIVE SUPPORT

    From customizations to environment management, our experts handle the details so your team can stay focused on advancing your mission.

    SPECIALIZED EXPERTISE

    Solutions beyond hosting, guiding your organization to full utilization of BBCRM's powerful capabilities through custom development and consulting. 

    SPECIALIZED BLACKBAUD CRM SOLUTIONS

    BLACKBAUD CRM OPTIMIZATION

    Optimize CRM configurations, automate processes, and enhance functionality to drive adoption and improve performance.

    BLACKBAUD CRM MIGRATION SERVICES

    Minimize downtime and streamline deployment with enhanced development operations. Advanced patterns like blue-green and canary deployments ensure updates are consistent and seamless.

    SQL EXPERTISE

    From performance tuning to database resizing and high availability, our SQL experts cover every aspect of your platform’s stability, scalability, and security.

    PURPOSE-BUILT

    We manage dedicated environments for development, staging, testing, compliance (PCI/HIPAA), analytics, and more—tailored to meet your needs.

    DISASTER RECOVERY

    With an industry-leading 4-hour Recovery Objective, we protect against worst-case scenarios and ensure your Blackbaud CRM data is always recoverable.

    What We Deliver for Blackbaud CRM Hosting

    Keep your secondary environments (development, testing, or staging) updated and aligned with production, so you can confidently test changes, customizations, and upgrades.

    Deploy customizations, run scripts, and ensure smooth operations with expert support. We help your team stay organized and ready for anything.

    With PCI DSS, HIPAA, and GDPR compliance baked into every environment, our security-first architecture is monitored and audited frequently—taking the compliance workload off your team’s shoulders.

    You decide when to patch or upgrade Blackbaud CRM, and we take care of it for you. We also handle back-end updates like SQL Server or Windows Server changes, keeping everything seamless.

    Complex integrations? No problem. We provide flexible and secure options to ensure your workflows connect flawlessly without sacrificing security.

    Give your core team custom SQL permissions for running scripts, checking for blocking, executing stored procedures, or capturing data with SQL Profiler—protected by Duo two-factor authentication.

    With managed detection and alert systems, 24/7/365 emergency support, and encrypted backups, your Blackbaud CRM data is always safe and secure.

    Every environment is crafted to your needs, whether it’s custom workflows, specific configurations, or performance-optimized hosting for Blackbaud CRM and its integrations.

    Deep expertise you won't find anywhere else

    Beyond BBCRM Hosting: Strategy and Optimization

    Specializing in Blackbaud CRM for the nonprofit sector: We empower organizations to leverage Blackbaud CRM for greater impact with custom BBCRM solutions and consulting services.

    Strategy

    Thoughtful and Actionable Strategy Consulting

    Align your leadership and fundraising teams to crush KPIs informed by our team's deep nonprofit and BBCRM experience.

    Implementation

    Practical Implementations: Measurable and Impactful

    From a complete BBCRM system audit to moving past a specific block, Concourse works with you to make the biggest impact.

    COMPREHENSIVE BLACKBAUD CRM SERVICES

    SYSTEM AUDITS & REVIEWS

    Gain insights into your existing setup and uncover opportunities for improvement.

    TECHNOLOGY STRATEGY & VENDOR ROADMAPS

    Plan for the future with strategic guidance tailored to your organization’s mission.

    CRM CONFIGURATIONS & OPTIMIZATIONS

    Enhance adoption, automate processes, and optimize workflows to get more out of Blackbaud CRM.

    CLOUD READINESS ASSESSMENTS

    Seamlessly transition to a cloud environment built for scalability, security, and compliance.

    DATA ANALYTICS & REPORTING

    Unlock the power of your data with expert-built reporting tools and real-time insights.

    BBIS Website Development

    From visual and design updates to technical maintenance, keep your BBIS system up to date.

    The Concourse Difference

    With Concourse’s Managed Private Cloud, nonprofits gain:

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    Secure Architecture

    Fully compliant hosting with top-tier protection for your data and application
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    Scalable Solutions

    Grow with confidence, knowing your environment is built to adapt to your needs
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    End-To-End Support

    From migrations to optimizations, we handle the details so your team can focus on your mission
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    A Proven Partner

    Trusted by some of the largest Blackbaud CRM implementations in the world
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    Significant Cost Savings

    Nonprofits save an average of 25% compared to Big Cloud providers

    Ready to Elevate Your Blackbaud CRM Hosting?

    No more outages, Band-Aids, or stopgap solutions. Let Concourse transform your Blackbaud CRM experience with superior hosting, expert support, and customized solutions tailored to your organization’s mission.

    TESTIMONIALS

    Habitat for Humanity

    "Concourse is not only our hosting vendor but also our Blackbaud CRM partner. Their support team is top-notch, and all the folks at Concourse go above and beyond with customer service. They help us with a number of back-end efficiencies to make our CRM run better."

    Jay Merchant

    Manager, CRM Operations

    CommonSpirit Health

    "We needed control over our environment without worrying about managing it. Concourse has us covered."

    Will Curtis

    System Vice President, Philanthropy

    Santa Barbara Cottage Hospital Foundation

    "I just wanted to say thank you to the whole staff at Concourse, you all were incredibly helpful for us and always great on customer service and help tickets. Can't thank you enough for that, would definitely recommend you all in the future."

    Kyle Combs

    System Analyst

    The University of Arizona

    "Concourse delivers solutions that are secure, timely, and efficient. They continuously provide technical guidance, support, and solutions to our network issues. Glen, and the entire team, always go above and beyond to help us find efficient solutions to our technical roadblocks. I have worked with other hosting services in the past, but I have never experienced such great customer support as I have with the Concourse team."

    Winifred C. Blumenkron

    Senior Director, IT Operations, Philanthropy & Alumni Engagement

    Jewish Federations of North America

    "I wanted to extend our deepest gratitude for your outstanding work on the environment rebuild project. Your expertise, dedication, and partnership have been invaluable to me and my team. Thanks to our collective efforts, we successfully implemented this critical project! Your partnership and support were instrumental in ensuring a seamless and efficient cutover. We are truly grateful to have Concourse as a partner."

    Cheryl Blawusch

    Senior Manager, CRM Applications

    CommonSpirit Health

    "Concourse for us is the linchpin in order to accomplish the goals we need to. Without a database, without a server to have the data sit on top of and be able to do all the different customizations, all the different work within the environment—we can't fundraise at the level we fundraise as an organization."

    "When things come up, it isn't 'hey, you guys figure it out,' it's 'hey, let's work together to get to the answer.' It's a partnership and solution-oriented group of folks."

    Will Curtis

    System Vice President, Philanthropy

    Habitat for Humanity

    "Concourse is not only our hosting vendor but also our Blackbaud CRM partner. Their support team is top-notch, and all the folks at Concourse go above and beyond with customer service. They help us with a number of back-end efficiencies to make our CRM run better."

    Jay Merchant

    Manager, CRM Operations

    CommonSpirit Health

    "We needed control over our environment without worrying about managing it. Concourse has us covered."

    Will Curtis

    System Vice President, Philanthropy

    Santa Barbara Cottage Hospital Foundation

    "I just wanted to say thank you to the whole staff at Concourse, you all were incredibly helpful for us and always great on customer service and help tickets. Can't thank you enough for that, would definitely recommend you all in the future."

    Kyle Combs

    System Analyst

    The University of Arizona

    "Concourse delivers solutions that are secure, timely, and efficient. They continuously provide technical guidance, support, and solutions to our network issues. Glen, and the entire team, always go above and beyond to help us find efficient solutions to our technical roadblocks. I have worked with other hosting services in the past, but I have never experienced such great customer support as I have with the Concourse team."

    Winifred C. Blumenkron

    Senior Director, IT Operations, Philanthropy & Alumni Engagement

    Jewish Federations of North America

    "I wanted to extend our deepest gratitude for your outstanding work on the environment rebuild project. Your expertise, dedication, and partnership have been invaluable to me and my team. Thanks to our collective efforts, we successfully implemented this critical project! Your partnership and support were instrumental in ensuring a seamless and efficient cutover. We are truly grateful to have Concourse as a partner."

    Cheryl Blawusch

    Senior Manager, CRM Applications

    CommonSpirit Health

    "Concourse for us is the linchpin in order to accomplish the goals we need to. Without a database, without a server to have the data sit on top of and be able to do all the different customizations, all the different work within the environment—we can't fundraise at the level we fundraise as an organization."

    "When things come up, it isn't 'hey, you guys figure it out,' it's 'hey, let's work together to get to the answer.' It's a partnership and solution-oriented group of folks."

    Will Curtis

    System Vice President, Philanthropy

    OUR TECHNICAL PARTNERS